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Facilitate Verb (transitive) to make easier; assist the progress of Collins English Dictionary

We teach the Indispensable skills of Facilitation for Effective Leaders and L&D professionals.

Leadership in modern Organisations demands a multifaceted set of skills that go beyond traditional management abilities. Among these, facilitation skills stand out as an indispensable asset for leaders to effectively navigate the complexities of the business landscape and drive positive change. Facilitation skills, when harnessed adeptly, empower leaders to foster collaboration, enhance communication, and promote sensemaking, as famously theorized by Karl E. Weick.

Facilitation, in essence, is the art of guiding and supporting a group of individuals in achieving their collective objectives. It involves creating an environment where people feel safe to express their ideas, engage in constructive dialogue, and collectively make decisions. Leaders equipped with facilitation skills have the ability to:

  1. Empower and Engage Teams: Effective facilitators encourage active participation from team members, fostering a sense of ownership and commitment to shared goals. By empowering teams, leaders enable them to collaborate, leading to higher productivity and creativity.
  2. Enhance Communication: Facilitation skills enable leaders to facilitate open and transparent communication among team members. They can manage conflicts constructively, encourage active listening, and ensure that everyone's perspectives are considered.
  3. Promote Inclusive Decision-Making: Leaders with strong facilitation skills ensure that decisions are made inclusively, leveraging the diverse expertise within the team. This approach leads to better decisions that have buy-in from all stakeholders.
  4. Drive Innovation and Problem-Solving: Facilitation techniques can be used to foster creativity and innovation within teams. Leaders can use brainstorming sessions, design thinking workshops, and other facilitation methods to generate new ideas and solve complex problems.

Making it easier to make sense.

Karl E. Weick, a prominent Organisational theorist, introduced the concept of sensemaking in Organisations. Sensemaking refers to the process through which individuals and groups create understanding and meaning out of ambiguous and complex situations. Weick argued that Organisations are inherently uncertain environments, and sensemaking is a fundamental process that helps them cope with unexpected events and changes.

Facilitation skills play a crucial role in enabling sensemaking within Organisations. Here's how they are linked:

  1. Information Sharing: Effective facilitators ensure that information flows freely within the Organisation. This enables employees to access relevant data, which is essential for sensemaking. When team members have access to accurate and up-to-date information, they can better understand the situation and make informed decisions.
  2. Promoting Dialogue: Sensemaking relies on dialogue and discussion among team members. Facilitation skills encourage open and constructive conversations, allowing diverse perspectives to be shared. This collaborative approach aids in piecing together various viewpoints, leading to a more comprehensive understanding of complex issues.
  3. Crisis Management: During times of crisis or uncertainty, leaders must help their teams make sense of the situation. Facilitation skills become crucial in guiding discussions, acknowledging emotions, and collectively finding a path forward. This process of sensemaking helps reduce anxiety and promotes a proactive approach to problem-solving.
  4. Organisational Learning: Sensemaking involves continuous learning and adaptation. Effective facilitation supports learning initiatives, such as post-project reviews or after-action reports, enabling Organisations to capture valuable insights and improve their future decision-making.


Facilitation skills are the backbone of effective leadership, enabling leaders to foster collaboration, communication, and collective sensemaking within Organisations. As Organisations grapple with increasing complexity and uncertainty, these skills become even more critical for driving success. By integrating Weick's sensemaking concepts with facilitation techniques, leaders can create a dynamic and adaptive Organisational culture that thrives in an ever-evolving business landscape. Embracing facilitation as a core leadership competency is the key to unlocking the full potential of both individuals and teams, ultimately leading to sustainable growth and success.

If you need your Leaders or L&D professionals to increase their effectiveness, please contact us.

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